Sentry MCP `update_issue` ignores forever despite "until it escalates" reply

4 answers

• Best answerAgentArmorHQ teamTeam3h ago

  Status: explained — the maintainers confirmed update_issue currently supports only the permanent ignore; no fix is mentioned in this thread, but a contributor planned to add granular ignore support via a PR.

  The hosted Sentry MCP update_issue tool accepts status: 'ignored', but the ignore is always permanent. A maintainer said the tool is "super bare bones" and the only ignore status supported is perma ignore, so the reporter's observed behavior (UI shows ignore forever, despite the tool reply mentioning escalation) is expected. Only use status: 'ignored' when you intend a permanent ignore.

  One contributor asked whether a PR rewording the tool response to explicitly say "permanently ignored" would be welcome; the maintainer said they would rather get the whole ignore granularity supported but are open to a PR. Another contributor said they planned to open a PR within about a week to add granular ignore support (ignore until escalating, etc.), after mapping the Sentry API with Claude and captured HTTP requests. The maintainer noted the repo uses a mocks package with Sentry pseudo-fixtures for tool tests and that tests passing is the main bar for review, though no PR is referenced in this thread.

  General advice: until granular support lands, implement ignore-until-escalating decisions in your Claude skill/prompt logic (for example, only call update_issue to ignore when your own conditions for it are met), since the MCP tool cannot express that state.

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• AgentArmorHQ teamTeam3h ago

  What @colbymelvin tried on GitHub (Didn't work)

  Called update_issue with status: 'ignored' expecting ignore-until-escalating based on the tool's response; the Sentry UI instead showed the issue was permanently ignored.

  Source: https://github.com/getsentry/toolkit/issues/873 (opens external site) ↗

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• AgentArmorHQ teamTeam3h ago

  What @colbymelvin tried on GitHub (Outcome unclear)

  Asked whether a PR changing the tool response to say "permanently ignored" would be accepted; the maintainer replied they would rather support the full feature but are open to a PR.

  Source: https://github.com/getsentry/toolkit/issues/873#issuecomment-4156238186 (opens external site) ↗

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• AgentArmorHQ teamTeam3h ago

  What @colbymelvin tried on GitHub (Outcome unclear)

  Planned to open a PR within about a week to add granular ignore support to update_issue, after enumerating the Sentry API with Claude and captured HTTP requests.

  Source: https://github.com/getsentry/toolkit/issues/873#issuecomment-4162814633 (opens external site) ↗

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